Our Purpose

Universal Power & Electric, Inc. exists to provide our clients with exceptional, unmitigated service. We pledge to treat our employees and clients with kindness, dignity, and respect, as one would treat their own family. It is our duty to bring a complete solution, education, and quality workmanship to every service request. It is with great pride and honor that we serve our community with excellence.

Business Owners

Carol Nelson

CEO

Since childhood, Carol Nelson dreamed of leading an office filled with positive, productive people dedicated to delivering exceptional customer service. She always envisioned providing customers with the same care and options she would want for herself. Combining her customer-focused mindset with her husband Les Nelson’s plumbing expertise, they founded Universal Plumbing & Sewer, Inc. After 16 years of successful business, Carol decided to expand their services to include additional trades.

Sam Hancock

General Manager

Sam Hancock, a third-generation Master Electrician with over 30 years of experience, owned and operated Triple H Electric for more than 15 years. He joined the Universal team to dedicate more time to product research, employee development, and enhancing customer service excellence.

Office Staff